​

Refund Policy

Complete Tax Solutions strives to provide professional, accurate, and high-quality tax preparation services. Due to the nature of tax services, all fees paid are for time, expertise, and administrative work performed.

Once tax preparation services have begun, all fees are non-refundable. This includes situations where a return is partially completed, completed but not filed, or filed with tax authorities. Fees are charged regardless of refund amount, tax liability, or filing outcome.

No refunds will be issued for dissatisfaction related to refund size, processing time, IRS or state agency decisions, audits, penalties, or delays caused by third parties. Clients are responsible for reviewing their tax return for accuracy prior to filing.

If an error is identified that is the direct result of our preparation, Complete Tax Solutions will correct the error at no additional charge. This policy does not cover penalties or interest resulting from incomplete, inaccurate, or withheld information provided by the client.

By using our services, you acknowledge and agree to this Refund Policy.

​